Meaningful and Accurate Data
Understanding how people travel, why they make certain choices, and what influences their behaviour is key to creating public transport systems and road layouts that truly serve communities. Our questionnaire and travel plan surveys offer direct insights into these human factors, capturing data that automated methods simply cannot.
At Paul Castle Associates, we have over 40 year’s experience in traffic and data collection which helps us collect reliable and detailed data for questionnaire surveys and travel planning surveys. When carried out by trained professionals, these surveys yield higher response rates, more reliable information, and richer detail—ensuring decisions are based on meaningful, accurate data.
To discuss questionnaire and travel plan surveys in more detail, contact our team today.
Why Questionnaire and Travel Plan Surveys Are Important
Questionnaire and travel plan surveys provide the human context behind traffic patterns and infrastructure usage that you cannot get through any type of traffic count surveys. They help planning companies understand not only the “what” but the “why”. Why is this particular bus route the most popular one? Why does one household use a tram when next door drives? Why is the tube so busy at 3pm on a Friday, for example? This data is unique to the area being studied and can help with various elements, including;
Supporting Workplace and School Travel Plans – They help organisations understand how staff and students commute, making it easier to promote sustainable travel options and reduce car dependency.
Informing Behaviour Change Campaigns – By identifying barriers to walking, cycling, or public transport use, campaigns can be better tailored to encourage shifts in travel behaviour.
Shaping Policy and Funding Decisions – The results from these surveys support business cases for transport improvements and help secure funding for active travel and accessibility projects.
Evaluating Transport Interventions – Post-implementation surveys assess how effective a change (e.g. a new bus route or cycle scheme) has been in influencing travel choices.
Planning for the future – Understanding which routes are the most popular and increasing public transport during this time. Constructing new pedestrian or cycling paths where safety is a barrier. This data can also be useful when planning closures or refurbishments to avoid the most popular times.
Types of Questionnaire and Travel Plan Surveys
There are several different types of questionnaires and travel plan surveys. At Paul Castle Associates, we can help you with the following;
Household Interview Face-to-Face Surveys – These questionnaire surveys are conducted in person by our trained surveyors. These interviews gather detailed information from a specified postcode or area about household travel habits, modes of transport, trip purposes, and frequency. They provide a comprehensive view of how entire households interact with the transport network.
Environmental Research and Customer Questionnaires – These questionnaire surveys explore public attitudes towards environmental impact, sustainability, and transport-related behaviours. Often used to inform green travel strategies or evaluate public perception, they can be conducted online, in-person, or by telephone.
Public Transport Data Collection Surveys – Targeting users of public transport – buses, trains, and trams – these public transport surveys capture details such as journey purpose, satisfaction levels, ticket usage, and transfer points. They help operators and local authorities improve service provision, accessibility, and passenger experience.
Questionnaire Surveys and Travel plan Surveys from Paul Castle Associates
For expert techniques in questionnaires and travel plan surveys, contact our experienced team. We can provide you with agents to gather the data on your behalf and present it in an analysed and easy-to-read format.
